We accept all major credit cards and offer accelerated checkout options for a faster shopping experience..

Only one discount code may be applied per order. All discounts must be applied at checkout and cannot be added retroactively once an order has been placed.

Discounts are not valid on gift cards.

If you haven’t received your order confirmation, please check your spam or junk folder first. If you’re still unable to locate it, contact our customer service team with your full name and billing address so we can verify the order and resend your confirmation.

Orders cannot be edited or canceled once placed. If you no longer wish to keep your order, you may request a return within 14 calendar days of delivery, provided the items remain unopened, unused, and in their original condition.

Multiple orders may be combined into a single shipment at the discretion of our fulfillment team; however, this cannot be guaranteed.

Please note that shipping fees paid on separate orders are non-refundable, even if the orders are ultimately shipped together.

Orders are typically fulfilled within 3–5 business days, with processing beginning on the first business day following order placement.

During high-volume periods, including promotional events and new releases, processing may take up to 10 business days.

For preordered items, an estimated shipping date will be provided at the time of purchase.

All orders are shipped via USPS® Ground Advantage (United States) or UPS® Standard (Canada) to ensure the safe transport of fragranced products.

STANDARD SHIPPING

$10.95 USD (US) | $15.95 USD (CANADA)

SIGNATURE CONFIRMATION (OPTIONAL)

+ $4.95 USD per order

Orders of $250 USD or more receive complimentary shipping, with signature confirmation included at no additional cost.

We currently ship to the United States and Canada only. At this time, we are unable to ship to other international destinations.

Once a package is in transit, we have access to the same tracking information provided to you by the carrier and cannot provide additional details regarding transit delays. If your shipment is delayed, we recommend contacting the carrier directly for further assistance.

If your tracking has not updated or your package has not been delivered within 10 business days for U.S. shipments or 20 business days for Canadian shipments, please contact us within 30 days of dispatch to request a replacement or refund.

We are not responsible for packages delivered to an incorrect address provided at checkout and are unable to issue refunds in these cases.

If the package is returned to us, we may reship it once the correct address is provided. A $10 USD reshipping fee will apply.

We are not responsible for packages once they have been marked as delivered by the carrier. If you are unable to locate your package, please contact the carrier directly and file a claim using your tracking number.

For added delivery security, signature confirmation is available for an additional fee. The carrier may also provide options to have eligible packages held for pickup at a nearby location.

If these delivery options are declined, responsibility for the package transfers to the recipient once the shipment is marked as delivered.

Please contact our customer service team within 10 business days of delivery and include clear photos showing the damage or incorrect item received. We’ll be happy to review the issue and assist with an appropriate resolution.

Claims submitted more than 10 business days after delivery are not eligible for a refund or replacement.

We accept returns within 14 calendar days of delivery. To be eligible for return, products must remain unopened, unused, and in their original condition.

As a small artisan business specializing in handcrafted cosmetics, we are unable to offer money-back guarantees on opened or used products. We therefore encourage customers to experience our products through available sample sizes before purchasing full-size items.